garantia-mantenimiento

Satisfaction guarantee

A minimum saving on electricity consumption is guaranteed, by replacing the equipment or making a refund of the total amount paid for it in the event that this percentage is not covered. For verification, the client has 3 months (90 days) to check the equipment, applying in the case of request for verification of savings all the terms and conditions contained in the General Conditions of Sale of Green Corporate Energy SL, and proceeding to the action corresponding to the results obtained.

Standard Warranty (24 months)

All energy saving equipment is guaranteed for a period of 24 months (2 years), from the date of purchase. This guarantee includes the replacement of the equipment instantly, in the event of breakdown or poor performance of the equipment once the new studies of the installation have been carried out and the reduction of performance of the original equipment has been reliably determined and not an ostensible change in the conditions of the installation originating from the client, and covering any manufacturing defect, as well as the equipment operating defect. The guarantee does not include the costs derived from travel and labor, which will be communicated to the client, if any, once the action is requested.

Warranty Plus (36 months)

All energy saving equipment may extend its standard warranty by contracting the GUARANTEE PLUS for a period of 36 months (3 years) and thus acquire coverage for repair or replacement of equipment during the duration of this warranty extension in the case of breakdown or low performance of the equipment once the new studies of the installation have been carried out and the reduction in performance of the original equipment has been reliably determined and not an ostensible change in the conditions of the customer’s original installation. This warranty extension can be contracted either upon the acquisition of the energy saving equipment, or during the first twelve months following the acquisition of said equipment, by filling in the official form provided by Green Corporate Energy S.L.